UNITED STATES 1st CERTIFIED AIRLINE INFORMATION & PASSENGER REVIEWS : 1611 Airlines
May 30, 2012
American Airlines Employees will be rewarded at the Customer Cup Awards for the best quality customer service and for solving problem in the fourth quarter 2011. This will also encourage the employees to concentrate on providing a good performance and bring a better customer experience. The Customer Cup awards will be chosen by their performance in assisting customers at the airport, luggage handling, handle the flights delays and the check-in experience. The employees who win these awards will earn a network bragging rights and a recognition event in their honor for achieving the best customer service.
Source: American Airlines
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