Air Ticket Infos

The general tendency is with the dematerialization of the sale of air tickets on line, but the passenger remains strongly a practical information seeker on the airline company: : on board services, luggage allowance, conditions of excess, regulation on the luggages in cases, home delivery of luggages, private transport services at departure or arrival, providers in excess of luggages or unaccompanied luggages, … or specific information about their travel or their travel or their destination.

In order to inform the air passengers in the search of information that they did not find on the Air Valid web site, Air Infos Tickets proposes to inform the passengers by telephone on 0 899 65 6005 (at the price of 1,35€ per call then 0,34€ per minute) from Monday to Saturday from 08:00 to 22:00 without interruption and on Sunday from 10:00 to 19:00.

Each information communicated at the time of your call will be confirmed to you by email at the end of the conversation.

Before the departure, the Air Infos Tickets advisors inform the passenger about the conditions of luggages, the various classes, on board services (meal, people with reduced mobility, …), … concerning the trip through surtaxed N°.

After the flight, the Air Infos Tickets advisors bring the necessary contacts to you in order to join the companies or their representatives in case of : Loss, delay and deterioration of luggages - Flight delay - Flight cancellation – Overbooking or boarding refusal - Failure - Airport taxes recovery

0 899 65 6005 1,35€ per call then 0,34€ per minute
From Monday to Saturday from 08:00 to 22:00 without interruption
On Sunday from 10:00 to 19:00.